Thank you for shopping at Maison Orange County. If you are not entirely satisfied with your purchase, we are here to help.
You have 30 days from your purchase date to return an item. To be eligible for a return, the item must be unused, in its original condition, and include any tags or labels that were originally attached to the product. Please reach out to us via email at email@example.com with your Order Number or proof of purchase to begin the returns process. Any items sent to us without first requesting a return will not be accepted.
Sale or discounted items as well as gift cards are not eligible for returns.
Once we have received your item, we will inspect its condition and notify you of the status of your return. Approved returns will be refunded to the original form of payment. You should receive your credit within a few days dependent on your card issuer or payment processing platform.
You will be responsible for the cost of shipping your returns and all shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions please do not hesitate to reach out to us at firstname.lastname@example.org